About our products
What skin type is the Vitamin C Serum for?
It is formulated for all skin types. If you have very sensitive skin, we recommend testing it on a small area first for a couple of days.
How and when should I apply it?
In the morning, on clean, dry skin: apply 3–4 drops to your face, neck, and décolletage and let it absorb. Follow with your moisturiser, and always use sunscreen.
Can I use it along with retinol or other active ingredients?
Yes. We recommend using Vitamin C in the morning and retinol at night so that each can work at its optimal time.
How long does a bottle last?
Used every morning, a 30 ml bottle lasts approximately 6 to 8 weeks.
Is it vegan? Is it tested on animals?
Our Vitamin C Serum is vegan and naturally certified. Furthermore, animal testing for cosmetics is prohibited in the European Union.
Where are they manufactured?
In the European Union, in compliance with Regulation (EC) 1223/2009 and notified on the European CPNP portal.
Where can I see the full list of ingredients?
On the packaging of each product and on its product page: we publish the full INCI for all of them. If you have any allergies, please check it before use or write to us.
Orders and shipping
How long does it take for my order to arrive?
Up to 2 business days for preparation and between 3 and 8 for transit: in total, between 6 and 10 business days, with a tracking number.
Which countries do you ship to?
To mainland Spain and the European Union countries that appear available on the checkout page. We do not ship to the Balearic Islands, the Canary Islands, Ceuta, or Melilla.
How much does shipping cost?
It depends on the destination and is calculated before payment. It is free on orders over €50.
Do I get a discount on my first order?
Yes: subscribe to our newsletter and you will receive a code for 10% off your first purchase.
Returns
Can I return a product?
Yes, you have 30 days from the time you receive it, provided it is unopened and the seal is intact. This is cosmetics: once opened, we cannot resell it. More details in Shipping and returns.
Who pays for return shipping?
The customer pays, unless the product is defective, arrives damaged, or is not what you ordered. In those cases, we cover it.
What if it arrives damaged?
Write to us with a photo at support@almireastudio.com within 24 hours and we will resolve it at no cost.
